Loading Events

« All Events

  • This event has passed.

TUNet Insight for CSRs – CANCELED

April 22, 2020 - April 23, 2020

The Insight for Customer Service Representatives course is designed to help utility employees efficiently navigate TUNet Insight (our new user interface) and interact with the data being presented. Attendees will not only be instructed on the new user interface, but will also learn the inner workings of the metering, power quality and remote disconnect applications that reside in our residential and commercial meter offerings. The classes are designed to be hands-on and are held in a small classroom setting to both maximize their learning experience and foster collaboration between utilities.

COURSE HIGHLIGHTS:

  • Comprehensive 2-day hands-on TUNet Insight for Customer Service Representatives course (8:30 AM to 4:30 PM)
  • Course fee: $800/person which will include all course materials, printed participant’s guide, and lunch/snacks daily
  • Students should bring their own laptops and/or tablets*

* Students should bring their own laptops and/or tablets configured for remote access for your TUNet deployment. Contact Tantalus for more information on setting up this configuration prior to the course.

HOTEL: We have a group rate at Marriott Riverside at the Convention Center. Make your reservation using the link below:

https://www.marriott.com/event-reservations/reservation-link.mi?id=1581380065743&key=GRP&app=resvlink

 

Venue