The North Carolina Electric Meter School and Conference brings together meter personnel from the electric utility industry to present information on common problems, standard practices, procedures and new technologies. The North Carolina Electric Meter School and Conference provides a unique opportunity to learn all aspects of metering and basic substation equipment and operation in a […]

The Insight for Customer Service Representatives course is designed to help utility employees efficiently navigate TUNet Insight (our new user interface) and interact with the data being presented. Attendees will not only be instructed on the new user interface, but will also learn the inner workings of the metering, power quality and remote disconnect applications that reside […]

Webinar Series | Deploying & Maintaining TUNet Efficiently In this session we will review recommended procedures for deployment of both 220 and IP based gateways. We will also review TUNet Insight’s Key Performance Indicator for WAN Gateways, explaining the various categories and the actions that should be taken for each. Finally, we will examine the […]

Webinar Series | Deploying & Maintaining TUNet Efficiently LAN Devices – best practices & troubleshooting using TUNet Insight In this session we will review recommended procedures for deployment of TUNet LAN Devices. We will also review TUNet Insight’s Key Performance Indicator for LAN Device Status, explaining the various categories, the actions that should be taken […]

Webinar Series | Deploying & Maintaining TUNet Efficiently Non-TUNet Devices (ERT, ORION, Neptune) – best practices & troubleshooting Using a water ERT deployment as an example, we will review best practices that can be applied to water, gas and electric non-TUNet devices, along with tips for dealing with hard to reach meters. Best practices will […]

The TUNet Administrator course provides technical training for advanced TUNet users and AMI administrators, with a focus on Insight, the new interface for the TUNet Control Center (TCC). Participants who achieve certification will be able to use Insight to anticipate, analyze, troubleshoot and resolve network issues. This in-depth course includes hands-on training, use case analysis, troubleshooting, and […]

Webinar Series | Deploying & Maintaining TUNet Efficiently Best Security Practices Whether your TCC is on-premise or hosted in the cloud, there are best practices we’d like to share when it comes to security. We will also provide a high level overview of the security elements utilized for both WAN and LAN communications. Finally, we […]

Webinar Series | Leveraging your TUNet Deployment Beyond AMI • Overview, benefits, functionality • Utility testimonial Presented by Jeff Richardson

Webinar Series | Leveraging your TUNet Deployment Beyond AMI • Overview, benefits, functionality • Utility testimonial Presented by Rick Szijarto.

Webinar Series | Leveraging your TUNet Deployment Beyond AMI • Finding problems and opportunities with TUNet data • Deploying and connecting Distribution Automation equipment

The TUNet Administrator course provides technical training for advanced TUNet users and AMI administrators, with a focus on Insight, the new interface for the TUNet Control Center (TCC). Participants who achieve certification will be able to use Insight to anticipate, analyze, troubleshoot and resolve network issues. This in-depth course includes hands-on training, use case analysis, troubleshooting, and […]

Webinar Series | Acquiring & Using TUNet Data Effectively Meter School For each supported meter, describe interface, data availability, configuration options and licensed features